Contact us.
Info@ariahagency.com
(267) 969.9754
Our Business Mailing Address:
45 E City Avenue, Suite 2112 | Bala Cynwyd, PA 19004
www.ariahagency.com
Frequently Asked Questions
Where is your office located?
Our office is headquartered in Philadelphia, Pennsylvania. We think global but act locally with our services spanning around the globe. Our team will be consistently growing for 2021 and 2022. Although we are based in the US, we can guarantee a seamless integrated team approach to support your needs.
Will I be assigned a dedicated team member?
Depending on the size of your project. We will assign a dedicated team member, once our new client onboarding is complete. This team member will be your main point of contact. You will also receive a communication plan included in your new client welcome kit. Our goal is to form a collaborative partnership. We provide open communication throughout your project.
Clarify your payment structure?
We understand in today’s business climate that financial resources vary and can office break the office budget. We offer flexibility in payment depending on your needs. Retainer packages can be paid on a monthly basis. All of our Al carte Small business services will need to be paid a 60% deposit to get started and the balance paid once completed in full.
How do you handle working with multiple clients in this competitive market?
We operate in strict confidentiality and do not disclose information to competitive bids. Each client is treated as a separate client and we apply different team members to work on your project.
I am in desperate need of your services, how do I get started?
It all begins with a discovery call for us to discuss your current pain points. To schedule your call today visit our contact page and a member of our team will respond to you within 2-4 hours.
Can my team participate in training virtually?
Due to COVID 19, the Ariah Agency is no longer visiting companies. Many of our training and consultations can be done virtually. You still gain the benefits of in-house training but out of the comfort of your residence.
What is Proposal Management?
Proposal management is a system for collecting reusable content, locating, collaborating on, and creating, finished proposals, presentations, pitches, or bids to secure a sale. Typically, in larger organizations, a proposal manager is assigned to walk through this process from start to finish, from planning the proposal to gathering contributions from key contacts to creating a polished presentation, and then quality checked before submission. In smaller organizations, the sales teams complete these tasks
Can I cancel at any time?
We will need advance notice of at least 10 business days for the cancellation of services. We require a 2/3-month commitment for retainer packages. Prior to the end of a 60/90 retainer, we will regroup to discuss our services and path forward.
All cancellations will need to be in writing.
Do you work with clients in different time zones?
YES. We make our schedules as flexible as possible to work with your team.
Do you travel to client locations?
Due to new COVID -19 requirements, our staff is fully vaccinated. We have now resume travel to client locations under safety protocols.
What is an RFP?
An RFP, or Request for Proposal, is a document that is sent to multiple vendors asking for proposals to be submitted for a specific project. Your response to the RFP is an opportunity to show the requesting company that you have the skills, knowledge, and ability to meet the needs of the project. Usually, several companies will produce presentations for the contract in competition with each other, based on the details of the RFP.
Why is it important to have a proposal management process and a sales process?
We believe that in order to win the work you want and grow your business, a formal process needs to be in place. You have to have a change in mindset. I’ve worked with many firms who think they have a process but all it does is cause stress and not everyone is following proper guidelines. The processes are often created by one person and when they leave so does the information. Without a proper process in place, you cause yourself and your team, stress, mistakes, wasted time, and frustration.
We can help you create a process that grows with your company and reduces the fact of your having to always reinvent the wheel.
Who can I contact should I have additional questions?
Please email info@ariahagency.com for any additional questions you may have regarding our process or services and we’ll be happy to help.
Are you currently hiring?
Our hiring portal will open in January 2022. Please inquire back to see what positions we have open and how you can apply.